privacy policy.

Last updated: {18/11/2025}

Soliferum Studio (“we”, “us”, “our”) is a UK-based web design agency operating at https://soliferum.studio.
We are committed to protecting your privacy and handling your personal data in a transparent and secure way.

This Privacy Policy explains what data we collect, how we use it, how it is stored, and your rights under the UK GDPR and Data Protection Act 2018.

1. Who We Are

Soliferum Studio
Hampshire, United Kingdom
Email: info@soliferum.com

We act as the Data Controller for personal data collected through our website and services.

2. What Personal Data We Collect

We may collect and process the following information:

a) Information you provide directly

  • Your name
  • Email address
  • Phone number (if provided)
  • Company name
  • Project details or messages you send via contact forms or email

b) Automatically collected data

When you visit our site, we collect:

  • IP address
  • Browser type and version
  • Device information
  • Referrer information
  • Pages viewed and time spent
  • Basic analytics data (via Google Analytics or similar tools, if enabled)

c) Cookies

We use cookies for:

  • Basic website functionality
  • Security and performance
  • Optional analytics
  • Contact form spam prevention (e.g., reCAPTCHA if used)

You can control cookies through your browser settings.

3. How We Use Your Data

We process your data for the following purposes:

  • To respond to enquiries
  • To provide quotes and information about our services
  • To carry out website design and development work
  • To improve our website and user experience
  • To maintain security and prevent fraud
  • To comply with legal obligations

We do not sell or share your data with third-party advertisers.

4. Legal Bases for Processing

We rely on the following legal bases under UK GDPR:

  • Legitimate interests – responding to enquiries, improving our services
  • Contractual necessity – performing work you ask us to carry out
  • Consent – for optional cookies or marketing (if used)
  • Legal obligation – record-keeping or compliance

5. How Your Data Is Stored

Your information may be stored in:

  • Secure email accounts
  • Our website hosting environment
  • Third-party tools required for project delivery (e.g., project management tools, invoicing systems)

We host our website with Krystal, a UK-based, environmentally friendly hosting provider compliant with UK and EU data standards.

We retain your data only for as long as necessary for project, support, or legal purposes.

6. Sharing Your Data

We may share your personal data only when required to deliver our services, such as:

  • Hosting providers (Krystal)
  • Payment and invoicing providers
  • Project management systems
  • Subcontractors involved in project delivery (if applicable)

All third parties must respect your data and process it securely.

We do not share your data outside the UK unless appropriate safeguards are in place.

7. Security

We take data security seriously and implement:

  • SSL encryption
  • Secure hosting
  • Access controls
  • Regular security updates

While no system is 100% secure, we take all reasonable steps to protect your data.

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (where legally allowed)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent (for consent-based processing)

To exercise these rights, contact info@soliferum.com.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices of these websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will always be posted on this page with a new “Last updated” date.

11. Contact Us

For questions or data requests, contact:

Soliferum Studio
Email: info@soliferum.com